Just a big Thank You to the staff at Aperion for their recent handling of a warranty issue with my original Edge Audio speakers purchased in January 2001. 

I bought the 5.1 set with the 12" sub when Aperion was know as Edge Audio,and it has served me extremely well since then as my primary set in the family room.  As a matter of fact,  I liked them so much that in December 2001, I cought another set for the basement theater.

On August 10th, I noticed that the sub didn't sound like it normally did and in the process of checking it and the connections, discovered a vertical crack in the wood case on the back.  I looked carefully at all the other speakers and discovered another with a small crack on the back.

I sent off an e-mail to John Wanderscheid inquiring what if anything could be done.  Within a few hours, I had an e-mail back from John telling me they would take care of the issue and that I would be hearing from Korey Kather to make the arrangements the same day.

Well, true to the promise, Korey called and we set up the return of all of the speakers, shipping pre paid, and the replacement with the new models.  This all happened on the same day!

On August 30th, I received the new speakers and I did upgrade to the new vertical center channel, so I did spend a bit more, but very little.

They're now set up and sound even better than the original set.

Thanks Aperion, for outstanding service, and standing behind your product without any questions or problems.  It's quite refreshing to find a company that really understands and endeavors to practice what they promise regarding customer service.